Trusted Advice for Applicant Success
WES Process “On Hold:
WES is waiting for your institution(s) to verify your documents.” status will appear in your My Account when WES sends photocopies of your documents for verification to the institution that issued them. WES seems to be committed to maintaining the integrity of the evaluations process by ensuring that they are based on authentic documents. Therefore, at times WES sends documents for verification. The most common reasons why WES verifies your transcript are included in the following:
- Due to increased incidence of fraud, WES is compelled to conduct a secondary verification of documents this is common on countries like India, China, and Pakistan where the real businesses grow on surge in fake certificates and documents.
- The documents received by WES are different from the documents WES generally receives from the same institution or institutions in that system of education.
- Information on the documents received does not correspond to the information an applicant provided in WES application. People who sell degree certificates also forge to arrange transcripts hence those are the degrees and transcript should look different to WES and by conducting WES secondary verifications process they are identified easily.
How does the WES verification process work?
WES sends a photocopy of your documents both electronically and by standard postal mail to the issuing institution or authority with a letter requesting verification. The status of your file changes to “On Hold.”
As soon as the institution verifies in writing that the documents are authentic, WES proceeds with the evaluation and issues the evaluation report. No evaluation report can be issued until WES receives a response from the institution
How long will my application remain in verification status?
Response times from institutions vary. It can take just a few days or extend to several weeks. If WES does not receive a response from an institution within seven weeks, WES automatically sends another request.
What do I need to do?
Generally, you do not need to take any action during this process. However, there are two exceptions.
WES sends a photocopy of your documents both electronically and by standard postal mail to the issuing institution or authority with a letter requesting verification. The status of your file changes to “On Hold.”
As soon as the institution verifies in writing that the documents are authentic, WES proceeds with the evaluation and issues the evaluation report. No evaluation report can be issued until WES receives a response from the institution.
How long will my application remain in verification status?
Response times from institutions vary. It can take just a few days or extend to several weeks. If WES does not receive a response from an institution within seven weeks, WES automatically sends another request.
What do I need to do?
Generally, you do not need to take any action during this process. However, there are two exceptions.
- If your institution requires a fee for its verification service, you will need to pay the fee directly to the institution.
- If your institution requires authorization from you prior to verifying your documents, WES will send you a notice asking you to contact your institution and give your permission.
Although the verification process does take time, the benefits of this process will lead to an accurate and verified WES evaluation report that is trusted and accepted by thousands of institutions in USA and Canada
If you have other questions about your account status, you can reach us on 8088880630 or you can email us at [email protected]
FACTS blog is an initiative of FACTS Transcripts and Verification Inc, an organization with over 10 years of experience in transcripts and verification services. We provide WES verification support for all well-known Universities to help applicants have smooth evaluation process for education, employment, immigration, and integration opportunities in the U.S. and Canada.
