Is your DigiVerifi education or background check delayed or pending because your university has not confirmed your degree at source? FACTS does the on-ground university follow-up to help clear that step — faster.
DigiVerifi is a background-screening provider based in Noida, India, used by employers to screen candidates before and during employment. Its checks include an Education Check that confirms your degree, marksheets and qualification documents.
DigiVerifi states that its checks are “conducted directly with the source — school / university / board.” Because the Education Check is made at source, it depends on your university replying. The most common reason a case stays “pending” is that the university does not respond to the verification request.
That is where FACTS helps. We are not DigiVerifi and we don’t replace it — we do the on-ground follow-up with your Indian university (Controller of Examinations / Registrar) to get your records confirmed, so the verification can move forward. Share your case for a realistic estimate and a clear quote.
DigiVerifi runs pre-employment and periodic background checks for employers. When your education is part of that check, the request goes to your university first — which is where delays start.
Professionals being onboarded by an employer that screens education and background through DigiVerifi before joining.
DigiVerifi works with employers in sectors such as IT/ITES and financial services, where education and compliance checks are standard.
If your degree was issued by an Indian university and it is under a DigiVerifi Education Check, your university usually has to confirm it at source.
FACTS is an independent transcript and verification service. It is not affiliated with, endorsed by, or acting on behalf of DigiVerifi. FACTS assists only on the Indian-university side of your verification.
| What it is | Education / background verification of your records by DigiVerifi (a Noida-based screening provider) |
|---|---|
| How it works | DigiVerifi says checks are made “directly with the source — school / university / board” |
| Who needs it | Candidates being screened for employment whose Indian degree is under an Education Check |
| Main cause of delay | The issuing university not responding to the verification request |
| What FACTS does | On-ground follow-up with the university’s Controller of Examinations / Registrar to clear that step |
| Timeline & price | Shared with your free quote — message FACTS on WhatsApp (+91 80888 80630) or email |
Send your degree, marksheets, ID and your DigiVerifi reference. We review what the verifier and university will need.
We identify the correct issuing authority — affiliating university, department, autonomous college or board.
We follow up in person with the Controller of Examinations / Registrar — the step that stalls most cases.
The university confirms your degree to DigiVerifi at source through its accepted channel.
With the university’s response in, the blocking step is cleared. We keep you updated throughout.
On-ground presence. We visit Indian universities in person — far more effective than emails that go unanswered.
Document review first. We catch the mismatches and gaps that get a case rejected before they reach the university.
Long-standing university relationships. 16+ years and 900+ universities help us reach the right office quickly (no fixed guarantee — universities set their own pace).
Clear, honest communication. A single point of contact and regular updates — no vague promises about the verifier’s own timeline.
Degree / provisional certificate
Consolidated marksheets or transcripts (all years / semesters)
Government photo ID
Your DigiVerifi application / reference details
Any verification form or consent the verifier has asked for
Supporting proof for any name or date-of-birth difference
💡 Not sure what your case needs? Send what you have — we’ll tell you what is missing and what to do next.
Ask about your caseThe exact document set is decided by DigiVerifi and your university or board. Confirm current requirements before you apply.
The issuing university or board does not respond to the at-source verification request — by far the most common cause.
Name or date-of-birth mismatches between degree, marksheets and ID.
Autonomous-college records where the parent / affiliating university must confirm the degree.
Distance or correspondence degrees that attract extra scrutiny.
Outdated contact details on file at the university, so requests do not reach the right desk.
Clarification requests not answered within the given time.
Share your documents and your DigiVerifi reference, and we’ll confirm the right university route, review your records, and follow up on the ground to get your degree confirmed. We give you an exact quote and a realistic estimate — usually the same working day — and honest updates throughout.
📞 +91 80888 80630 · ✉️ [email protected]
Unlike most document-service websites, FACTS publishes real customer video stories. Here, Binu Mathew shares his experience using FACTS for a Gulf QVP verification — the same kind of Indian-university follow-up these verification checks rely on.
DigiVerifi is a background-screening provider based in Noida, India, used by employers to verify candidates before and during employment. Its Education Check confirms degrees and marksheets directly with the school, university or board. FACTS is independent of DigiVerifi and helps only with the Indian-university verification step.
The Education Check is made at source with your university or board, so it depends on them replying. The most common reason a case stays pending is that the university has not responded. Name or date-of-birth mismatches, distance-education records, autonomous-college routing and outdated university contact details can also cause delays.
No one can control DigiVerifi's own processing time, and we won't promise otherwise. What FACTS does is clear the step that most often causes the delay - getting your Indian university to confirm your records - through on-ground follow-up with the Controller of Examinations or Registrar.
No. FACTS is an independent transcript and verification service and is not affiliated with or endorsed by DigiVerifi. We simply help applicants on the university side of their verification.
FACTS works with 900+ Indian universities and visits campuses in person across India. Share your university and we'll confirm whether and how we can follow up on your case.
It depends on your university, your documents and what DigiVerifi requires, so we share a clear quote and a realistic estimate after reviewing your case. Message us on WhatsApp (+91 80888 80630) or by email with your details.
