Is your HelloVerify check delayed or pending because your Indian university has not confirmed your degree? FACTS does the on-ground university follow-up to help clear that step — faster.
HelloVerify (operated by Hello Verify India Pvt Ltd) is a technology-driven background and primary-source verification platform used by employers, government bodies and health authorities — including in the UAE and across the Middle East — to confirm that an applicant’s qualifications and records are genuine.
For education and credential checks, the verifier typically confirms your degree directly with the university that issued it. The most common reason a case stays “pending” is simple: the Indian university does not respond to that request in time.
That is where FACTS helps. We are not HelloVerify and we don’t replace it — we do the on-ground follow-up with your Indian university (Controller of Examinations / Registrar) to get your records confirmed, so the verification can move forward. Share your case for a realistic estimate and a clear quote.
HelloVerify carries out background and primary-source verification for organisations in the UAE and other markets. When your Indian degree is part of that check, the verifier contacts your university first — which is where delays start.
Doctors, nurses, pharmacists and allied-health staff whose credentials are verified at source before licensing or employment in the UAE.
Professionals being onboarded by UAE and Gulf employers who run education and background checks through HelloVerify.
If your qualification was issued by an Indian university and it is under HelloVerify verification, your university usually has to confirm it.
FACTS is an independent transcript and verification service. It is not affiliated with, endorsed by, or acting on behalf of HelloVerify or any health authority. FACTS assists only on the Indian-university side of your verification.
| What it is | Background / primary-source verification of your records by HelloVerify (Hello Verify India Pvt Ltd) |
|---|---|
| Where it is used | UAE and the Middle East (and other markets), for employers, government and health authorities |
| Who needs it | Indian degree holders being screened for work or professional licensing, especially in healthcare |
| Main cause of delay | The issuing university not responding to the verification request |
| What FACTS does | On-ground follow-up with the university’s Controller of Examinations / Registrar to clear that step |
| Timeline & price | Shared with your free quote — message FACTS on WhatsApp (+91 80888 80630) or email |
Send your degree, marksheets, passport and your HelloVerify reference. We review what the verifier and university will need.
We identify the correct issuing authority — affiliating university, department or autonomous college.
We follow up in person with the Controller of Examinations / Registrar — the step that stalls most cases.
The university confirms your degree to HelloVerify through its accepted channel.
With the university’s response in, the blocking step is cleared. We keep you updated throughout.
On-ground presence. We visit Indian universities in person — far more effective than emails that go unanswered.
Document review first. We catch the mismatches and gaps that get a case rejected before they reach the university.
Long-standing university relationships. 16+ years and 900+ universities help us reach the right office quickly (no fixed guarantee — universities set their own pace).
Clear, honest communication. A single point of contact and regular updates — no vague promises about the verifier’s own timeline.
Degree / provisional certificate
Consolidated marksheets or transcripts (all years / semesters)
Passport copy (bio page)
Your HelloVerify application / reference details
Any verification form or consent the verifier has asked for
Supporting proof for any name or date-of-birth difference
💡 Not sure what your case needs? Send what you have — we’ll tell you what is missing and what to do next.
Ask about your caseThe exact document set is decided by HelloVerify and your university. Confirm current requirements before you apply.
The issuing university does not respond to the verification request — by far the most common cause.
Name or date-of-birth mismatches between degree, marksheets and passport.
Autonomous-college records where the parent / affiliating university must confirm the degree.
Distance or correspondence degrees that attract extra scrutiny.
Outdated contact details on file at the university, so requests do not reach the right desk.
Clarification requests not answered within the given time.
Share your documents and your HelloVerify reference, and we’ll confirm the right university route, review your records, and follow up on the ground to get your degree confirmed. We give you an exact quote and a realistic estimate — usually the same working day — and honest updates throughout.
📞 +91 80888 80630 · ✉️ [email protected]
Unlike most document-service websites, FACTS publishes real customer video stories. Here, Binu Mathew shares his experience using FACTS for a Gulf QVP verification — the same kind of Indian-university follow-up these verification checks rely on.
HelloVerify (Hello Verify India Pvt Ltd) is a background and primary-source verification platform used by employers, government bodies and health authorities, including in the UAE and across the Middle East. FACTS is independent of HelloVerify and helps only with the Indian-university verification step.
Most education checks are confirmed directly with the issuing university. The most common reason a case stays pending is that the university has not responded. Name or date-of-birth mismatches, distance-education records, autonomous-college routing and outdated university contact details can also cause delays.
No one can control HelloVerify's own processing time, and we won't promise otherwise. What FACTS does is clear the step that most often causes the delay - getting your Indian university to confirm your records - through on-ground follow-up with the Controller of Examinations or Registrar.
No. FACTS is an independent transcript and verification service and is not affiliated with or endorsed by HelloVerify. We simply help applicants on the university side of their verification.
FACTS works with 900+ Indian universities and visits campuses in person across India. Share your university and we'll confirm whether and how we can follow up on your case.
It depends on your university, your documents and what HelloVerify requires, so we share a clear quote and a realistic estimate after reviewing your case. Message us on WhatsApp (+91 80888 80630) or by email with your details.
