📑 What This Guide Covers
Real customer stories show the difference FACTS Transcripts makes for skilled professionals navigating the credential evaluation maze. Read why applicants like Mr. Vipin Khattar — and 50,000+ others — chose FACTS for their transcript and ECA needs.
📌 Customer profile: Mr. Vipin Khattar — Indian engineering graduate, applying to Canada through Express Entry. Needed WES Canada evaluation for his Bachelor's and Master's degrees from two different Indian universities.
The Challenge
Mr. Khattar faced a common multi-degree challenge:
- Bachelor's from one Indian university
- Master's from another
- Need WES Canada evaluation for Express Entry
- Tight timeline due to upcoming Express Entry profile expiry
- Living in Bengaluru — couldn't travel back to multiple cities for transcripts
Coordinating two parallel transcript applications, ensuring proper sealed dispatch, and managing WES verification across two universities is complex. Many applicants struggle here.
Why Mr. Khattar Chose FACTS
After researching options, Mr. Khattar selected FACTS for several reasons:
- Proven track record — 16+ years of experience with multi-degree applications
- Direct university relationships at both his Bachelor's and Master's institutions
- End-to-end coordination — single point of contact for both applications
- WES IVA expertise — knowing how to expedite verification at both universities
- ISO certifications — security and quality assurance
- Transparent pricing — no surprises
The FACTS Process for Mr. Khattar
- Initial consultation — discussed his specific situation, recommended approach for parallel applications
- Authorization signed — empowered FACTS to represent at both universities
- Documents collected — degree certificates, mark sheets, ID proofs uploaded to FACTS portal
- WES application filed — single WES Canada application with both degrees
- Parallel university applications — FACTS team filed at both Bachelor's and Master's universities simultaneously
- Sealed envelopes collected — both universities issued sealed transcripts within 22 days (vs. typical 30+ days)
- Combined dispatch — both envelopes shipped together via tracked DHL to WES Toronto, with WES reference number on both
- WES verification follow-up — FACTS team contacted both registrars to expedite IVA
- ECA report received — total timeline 8 weeks (vs. typical 10–12 weeks for multi-degree)
- Express Entry profile updated — WES report number auto-transmitted to IRCC
The Outcome
Mr. Khattar's outcomes:
- ✅ Both universities' verifications cleared on first try
- ✅ ECA report received in 8 weeks — within his Express Entry timeline
- ✅ Updated Express Entry profile
- ✅ No errors or holds
- ✅ Saved 2–4 weeks vs. handling himself
- ✅ Mr. Khattar provided a glowing review of FACTS' service
What Mr. Khattar's Story Means for You
Mr. Khattar's experience illustrates what FACTS Transcripts brings to every customer:
- ✅ Multi-university coordination
- ✅ Direct registrar relationships
- ✅ Faster than DIY processing
- ✅ 99%+ first-time acceptance
- ✅ Transparent process and pricing