📑 What This Guide Covers
If you're considering FACTS Transcripts for your credential service needs, you might be wondering: how does this work? What's the process from start to finish? How much does it cost? What do I need to do?
This guide walks through every step of working with FACTS — from your initial inquiry to final delivery of your ECA report or sealed transcripts. Clear, transparent, and straightforward.
Step 1: Initial Inquiry and Quote
Get in touch with us via:
- 📞 Phone: +91 8088880630
- ✉️ Email: support@factstranscript.com
- 🌐 Web form: factstranscript.com/get-started/
- 💬 WhatsApp: +91 8088880630
Tell us:
- Your university and degree
- Year of completion
- Destination authority (WES, ECE, IQAS, ECFMG, AHPRA, etc.)
- Reference number (if you've already applied at the destination)
- Any urgency or special requirements
Within hours, we'll send you a personalized quote with the total cost, timeline estimate, and what's included.
Step 2: Authorization and Onboarding
Once you accept the quote:
- Sign the authorization document (digital signing supported) — this gives FACTS legal authority to represent you at your university.
- Provide supporting documents — we need photocopies/scans of your degree certificate, mark sheets, ID proof. Upload via our portal or email.
- Provide your destination authority's reference number if you've already applied (or we can guide you through application if needed).
- Pay the 50% advance via the portal (Razorpay, Stripe, PayPal supported).
- Get assigned a case manager — your dedicated point of contact throughout the process.
Step 3: University Application
Our team takes over from here:
- We complete the university's transcript application form on your behalf
- Prepare the demand draft for university fees
- Attach all required supporting documents
- Submit the application at your specific university (visit Examination Branch or use online portal)
- Get a receipt/acknowledgment
- Update your portal with progress
Step 4: Document Procurement and Pickup
While the university processes your application:
- We follow up regularly to expedite processing
- Once issued, we collect the sealed envelope directly from the university
- Verify the seal is intact and university stamp is present
- Cross-check that the destination address and reference number are correctly labeled
Step 5: Sealed Dispatch
Documents go to your destination:
- Tracked DHL or FedEx international courier
- Delivery typically 5–8 business days
- Photo proof of delivery captured
- Tracking number shared in your portal
- Confirmation when documents arrive at the destination authority
Step 6: Verification Follow-Up
For credential evaluation agencies (WES, ECE, IQAS, ECFMG):
- We monitor your dashboard daily
- When the agency sends a verification (IVA) request to your university, we follow up directly
- If holds appear (missing document, opened envelope, etc.), we coordinate resolution
- You receive proactive alerts on critical updates
Step 7: Final Delivery
When your credential evaluation completes:
- You'll receive the ECA report (PDF) in your portal
- For Canada Express Entry, the WES report number is auto-transmitted to IRCC
- For physical transcripts to non-evaluator destinations (universities, employers), you receive delivery confirmation
- Pay the balance 50% via the portal
- Case marked as complete; final invoice generated
Get Started With FACTS Today
The entire process — from initial inquiry to final delivery — typically takes 6–10 weeks for a single agency application. Multiple agencies, complex universities, or international shipping delays may extend this.