📑 What This Guide Covers
Tracking your credential evaluation status can feel like watching a slow-moving train. The dashboard updates infrequently, the status messages are cryptic, and you're never quite sure if everything is fine or if you need to take action.
This guide decodes the most common verification status messages from WES, ECE, IQAS, and ECFMG, explaining what each one means and what (if anything) you should do at each stage.
WES Verification Statuses Explained
| Status | What It Means | Action Needed |
|---|---|---|
| Application Submitted | You've paid and submitted application | Have your university dispatch documents |
| Documents Received | WES received your sealed envelope | None — wait for next status |
| Required Documents Reviewed | WES checked which docs are present/missing | None unless they list missing docs |
| Evaluation in Progress | WES is contacting your university for IVA | Patience — typically 2–4 weeks |
| Awaiting University Response | IVA sent, university hasn't responded | Contact university to expedite |
| Pending Documents | WES needs more documents from you | Read details, send required documents |
| On Hold | Issue with current documents | Resolve specific issue per dashboard |
| Completed | ECA report issued | Download report |
Common Status Issues and What to Do
"Awaiting University Response" for 30+ days
WES has sent the IVA to your university, but they haven't responded. Action: contact your university registrar directly and ask them to expedite. Some universities respond fast (1–2 weeks); others take 4–6+ weeks.
"Required Documents Reviewed" with specific items missing
Look at the documents list on your dashboard. WES will indicate which specific items are still pending. Have your university dispatch the missing items in a sealed envelope with the reference number.
"On Hold — Document Authenticity Issue"
WES suspects something is off about a document. Read the specific issue, contact the agency for clarification, and have your university send a fresh sealed copy if needed.
"Pending — Open Envelope Detected"
Envelope arrived opened or with damaged seal. Have your university send a fresh sealed envelope.
Status hasn't changed in 4+ weeks
Email the agency support. Provide your reference number and ask for an update. Sometimes status doesn't auto-update even when work is happening internally.
ECE Verification Statuses
ECE uses similar status concepts but with different terminology:
- Application Received — payment processed
- Documents Received — sealed envelope arrived
- Documents Inspecting — ECE reviewing for completeness
- Awaiting Verification from Institution — IVA pending with your university
- In Evaluation — credentials being assessed
- On Hold — specific issue requires resolution
- Evaluation Completed — report issued
IQAS Verification Statuses
IQAS provides simpler status updates:
- Application Received
- In Process — broad status covering most active stages
- Awaiting University Verification — most time-consuming stage
- Evaluation in Progress
- Completed
IQAS updates less frequently than WES, so longer "In Process" periods are normal and don't necessarily indicate problems.
ECFMG Verification Statuses (Medical Graduates)
For medical graduates pursuing ECFMG:
- EPIC Account Created
- Documents Submitted via EPIC
- Awaiting Source Verification — ECFMG sent IVA to your medical college/university
- Source Verification Received — university confirmed
- Verification Pending Review
- Verification Complete — your credentials are now verified for downstream uses
How FACTS Helps with Verification Status
- ✅ Daily monitoring of your agency dashboard
- ✅ Proactive alerts when holds or issues appear
- ✅ University coordination if IVA gets stuck
- ✅ Hold resolution with both the agency and your university
- ✅ Direct registrar contacts at 9,000+ Indian universities for fast response
- ✅ 99%+ first-time acceptance