📑 What This Guide Covers
Sending your documents to the correct WES address is critical. Documents sent to the wrong address get returned, lost, or sit unprocessed for weeks. This guide provides current WES document processing addresses and confirms what to do if you used an outdated address.
📌 Quick answer: WES Canada: 2 Carlton Street, Suite 1400, Toronto, Ontario M5B 1J3, Canada. WES USA: P.O. Box 5087, Bowling Green Station, New York, NY 10274-5087, USA. Always verify on wes.org before dispatch.
Current WES Document Processing Addresses
📍 WES Canada (for Canadian Express Entry / PNP):
World Education Services
2 Carlton Street, Suite 1400
Toronto, Ontario M5B 1J3
Canada
World Education Services
2 Carlton Street, Suite 1400
Toronto, Ontario M5B 1J3
Canada
📍 WES USA (for U.S. graduate admissions / licensing):
World Education Services
P.O. Box 5087, Bowling Green Station
New York, NY 10274-5087
United States
World Education Services
P.O. Box 5087, Bowling Green Station
New York, NY 10274-5087
United States
Always verify the current address on wes.org under your application's "Document Submission" section before dispatch. WES may update addresses periodically.
Why Using the Correct Address Matters
- Canada applications must go to Toronto. New York is for U.S. applications only.
- U.S. applications must go to New York. Toronto is for Canada only.
- Wrong address = document delays, returns, or losses.
- WES applications include a "Document Submission" page with the specific address for your case — always use that.
What If You Used the Wrong Address?
- Check courier tracking — has the package been delivered or returned?
- Email WES immediately with your reference number and tracking number — they may forward documents internally
- Have your university dispatch fresh sealed transcripts to the correct address
- Update your application file with WES support if needed
How FACTS Ensures Correct Address Use
- ✅ Verified current addresses for every dispatch
- ✅ Automatic Canada/USA distinction based on your application
- ✅ Tracked DHL/FedEx with delivery photo
- ✅ Reference number labeling
- ✅ 16+ years of WES dispatch experience